Refund policy

Everything on NPI Lens that does not need an account is free. This policy covers the paid Pro subscription ($29 / month).

Refunds

If Pro is not right for you, ask for a refund within 14 days of a payment and we refund that payment in full. No reason is needed. Write to hello@npilens.com from the email address on your account, or reply to your receipt. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

Cancelling

Pro renews every month until you cancel. You can cancel at any time from your account (“Cancel subscription”), or by writing to us. Cancelling stops the next charge; Pro stays active until the end of the period you already paid for.

Who handles payments

Our orders are processed by Paddle.com, our online reseller and Merchant of Record, which also handles invoices, sales tax and refund payments. Paddle's buyer terms apply to the purchase in addition to this policy.

NPI Lens is operated by NPI Lens, Türkiye. Questions: hello@npilens.com.